In light of laboratory pressures to do more with less, laboratory managers transfer cost control onto vendors by means of a constant push for price reductions. In this commercial climate, efficient management of customer and technical service extras is critical. Expertise in managing service offerings will help companies offer service programs that are just enough to differentiate them from the competition. Service programs that offer too much may result in revenue loss. Programs that are perceived to be inadequate place the company at a competitive disadvantage. In The Diagnostic Equipment Service Conundrum: How Much is Too Much? How Little is Too Little? Kalorama Information's analyst Shara Rosen provides a unique benchmarking tool not available from any other syndicated source consisting of the instrument-specific service offerings, managed service offerings, and remote diagnostic capabilities of selected major IVD companies. This research can assist service and product managers developing a service plan, as well as marketing executives interested in the competitiveness of company offerings. Companies covered include:
Rosen, the author of Kalorama's best-selling In Vitro Diagnostics: The World Market report analyzes each aspect of service: On-site field service programs, training, technical support, installation and integration and technical bulletins are examined. Specific instruments considered include:
Related Reports: The Clinical Laboratory Services Market (Growth Opportunities, Competitive Analysis and Competitor Profiles)Feb 1, 2010 - KLI2565239 - $3,500.00 Kalorama Select Diagnostic Market Research Report Package Jan 15, 2010 - KLI2577676 - $19,999.00 Point of Care Diagnostics 2010 and Beyond: Rapid Testing at a Crossroads Nov 1, 2009 - KLI2403357 - $3,995.00 Veterinary Diagnostics Markets Oct 1, 2009 - KLI2430295 - $995.00 2009 Worldwide Diagnostics Market Research Bundle Oct 1, 2009 - KLI2401913 - $5,995.00 Who is Who in Clinical Diagnostics in India (Markets, Distributors, Companies, Country Overview) Aug 1, 2009 - KLID2254015 - $3,995.00 Infectious Disease Diagnostic Markets Aug 1, 2009 - KLI2391680 - $3,500.00 What Is Working in IVD: Successful Commercialization of New Products and Technologies Jul 1, 2009 - KLI2283426 - $2,500.00 H1N1 (Swine Influenza) Market Assessment (Latest Data, Company Profiles, Implications for Immunoassays and Molecular Assays) May 1, 2009 - KLI2241990 - $800.00 In Vitro Diagnostics in a Recessionary Economy: IVD Market Forecasts, Analysis and Success Strategies May 1, 2009 - KLI2155316 - $1,995.00 |
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Most Popular Research
The Worldwide Market for In Vitro Diagnostic (IVD) Tests, 6th Edition [with 2009 economy preface]
The World Market for Molecular Diagnostics
The Clinical Laboratory Services Market (Growth Opportunities, Competitive Analysis and Competitor Profiles)
2009 Worldwide Diagnostics Market Research Bundle
In Vitro Diagnostics in a Recessionary Economy: IVD Market Forecasts, Analysis and Success Strategies
Point of Care Diagnostics 2010 and Beyond: Rapid Testing at a Crossroads
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