Implementation is Not the End in the EMR Market

Implementation is Not the End in the EMR Market

Dissatisfaction with electronic medical records (EMR) systems in use and the need to meet government-defined meaningful use requirements is driving sales of replacement EMR systems. Kalorama Information in Electronic Medical Records 2015 discovered that up to one third of hospitals are dissatisfied with their EMR or electronic health record (EHR) system. Software capabilities and physician user friendliness often factor into an organization’s decision to upgrade or switch EMR vendors. Physician offices and other outpatient organizations represent relatively untapped markets, but EMR replacements sales are another contributor to contemporary EMR market growth.

One recent survey confirmed this aftermarket force in the EMR market. A peer60 survey of community hospitals found that 20% of respondents were actively looking to replace their EMR vendors, with usability and inadequate functionality each cited by over half respondents as the biggest challenge to effective EMR use. Dissatisfaction remains more prevalent among hospitals than their active efforts to replace EMR systems, largely due to the high cost of changing vendors.

EMR remains a dynamic market with outstanding demand for expanded system capabilities and a diverse spectrum of vendors. Covering the market for over eight years, Kalorama Information offers additional insights into the latest EMR/EHR trends with Electronic Medical Records 2015.